Guardian Service Industries, Inc.

  Guardian Service Industries, Inc. www.guardian-service.com 800-564-9501 / info@guardian-service.com Reasons to Maintain Clean Windows As we continue charging forward towards spring, re-openings, and returning to normal we need to pay attention to some of the maintenance we may have neglected or postponed. One of these is window cleaning. We may not give it much thought but clean windows help boost individual’s overall morale and improve overall productivity. Additionally, keeping your windows clean is important for your structures overall health. Frequency: Many factors affect the frequency that you use to clean your windows. Location: If you are in a high traffic area your windows will get dirty faster Change of season: if you are in a region that has noticeable change of seasons you may need more frequent cleanings to combat the effects of rainy season or extreme cold temperature Type of structure: a commercial office building will require less frequent cleaning that a residenti

 

Consider Guardian Security when looking at your immediate COVID-19 related staffing needs.

Customer Experience in The Facility Management Industry The last decade has revolutionized the way a customer evaluates any business’ products or services. It’s not just about treating the customer right anymore; it’s about making them feel good . A study conducted by NewVoiceMedia in 2016 had found that, “U.S. brands lose approximately $62 billion each year due to poor customer service.” The results aren’t surprising considering the many competitive options available putting the consumer squarely in the driver’s seat. Another key finding of a U.S. based survey revealed that 65% of customers stop using a brand’s service based on one poor customer service experience. It concludes by adding, “By 2020, Customer Experience Will Overtake Price and Product as the Key Brand Differentiator.” At Guardian we take this seriously and have developed strong customer centric training programs designed specifically with our customer’s needs in mind. Our marketing team recently had a